Embroidery Tips

Below are some general guidelines for embroidery. Suggestions for artwork to give the best final product as well as space limitations depending on the size/location of the garment. Also please read our Frequently Asked Questions for answers to commonly asked questions.


Your design must start with some sort of artwork. We can create a design with just text using one of our fonts, or you can supply your own artwork.

Your artwork must not be a trademarked name or image (that includes college and professional sports teams), or you must be able to provide written permission from the trademark agent that you give us permission to duplicate the trademarked name/logo. For companies, that is usually a marketing or procurement department. Just because you work for a company that does not usually allow you to create merchandise with the company’s trademarked property.

We highly prefer a vector image like Adobe Illustrator (.ai), or Encapsulated PostScript (.eps). While we can convert other formats like JPEG/JPG, and PNG, they must be a high resolution image on a solid color background. Please don’t use an online converter to create an AI or EPS image as those programs usually just paste the bitmapped image into a vector container and are not a true vector image. Below are some examples of good and bad artwork. 
NOTE: Technically these are all bad because they are trademarked images. Only shown here as examples of good and bad resolutions/quality.


Low resolution leaving
jagged lines (pixelated)

Good resolution,
solid background

Fading and blending of colors

Solid colors

Photograph of logo on shirt,
no clean edges, logo at an angle

Good resolution, solid
background, solid colors

Multiple color background

Solid color background


We have several sizes of “hoops” available to attach your garment to our machines. Below is a table of the hoops we have, their usable area, and their common applications.

Hoop SizeUsable AreaTypical Uses
Small Shoe6×2.5cmSides of canvas shoes, Handkerchiefs
9cm 7.4cm circleSmaller onesies, some sleeve cuffs
12cm 10.4cm circleChest logo on shirts
14x9cm 12x7cmLarger onesies, thicker jackets
16x14cm 15.5×12.5cm Large backpack logos, Hand towels
15cm 13.4cm circleLarger designs on shirt front and back.
Larger towels
19cm 17.4cm circleLarger designs on shirt front and back.
Larger towels
30x30cm 28.4×28.4cm rounded squareBlankets, larger towels, jacket backs
40x36cm 38.4×34.4cm rounded rectangleBlankets, larger towels, jacket backs
55x38cm 53.4×36.54cm rounded rectangleBlankets, larger towels, jacket backs
Cap 5x14cm Front and sides of finished baseball caps